01
RFQ in
An emergency call comes in for a replacement hydraulic cylinder — bore, stroke, rod end, and seal kit spelled out over the phone or dropped in an email. Pinion picks it up the moment it lands, in whichever channel your buyer used.
For fluid power distributors
Configured parts, emergency calls, and long lead-time quotes — handled.
Hydraulic, pneumatic, and motion-control distributors live in configuration detail other quoting tools flatten away. Pinion’s agents carry the bore and stroke, the crimp spec, the valve coil voltage — so your team prices a configured cylinder as fast as a catalog item, and the 9pm downtime call gets an answer before your rep is even awake.
Request a demoPilot runs on a single email thread.
Why fluid power shops pick Pinion
The three forces eating your rep’s day.
Each one maps to a quote an agent closes — without a rep losing the account.
Configured parts, priced right
Bore, stroke, and rod diameter on a cylinder. Length, fitting, and crimp spec on a hose assembly. Port count and coil voltage on a valve manifold. The agent walks the same configuration logic your best estimator uses — every time, not just when they’re at their desk.
Emergency downtime, triaged first
A press is down at 9pm and the plant is bleeding money by the hour. That RFQ gets read, matched, and drafted the moment it lands — not queued behind the routine quotes waiting for morning. Your rep wakes up to a ready-to-send answer, not a cold inbox.
Long lead times, made visible
The pump or directional valve on backorder doesn’t stall the quote. The agent runs the cross-reference and substitute lookup against your line card and lead-time data in the same pass — so your buyer gets an honest answer instead of radio silence.
Hidden margin lives in the configuration — the cylinder or manifold the catalog can’t price on its own. Pinion prices it the same way it prices a stocked item: rule-bound, audit-traced, and the rep still holds the override.
The four-step loop
From an emergency cylinder RFQ to the next one.
The same agent loop, framed on a fluid-power example end to end.
02
Agent drafts
The agent matches the configuration against your catalog and contracted pricing, checks stock and lead time on every component, and drafts the quote in your house voice. Anything off-catalog or out of tolerance gets flagged for rep review, never silently priced.
03
Rep closes
A human rep reviews the draft, adjusts anything that needs a judgment call, and sends it. The agent did the configuration math and lead-time digging your rep used to burn twenty minutes on — your rep stays on the phone with the plant that’s down.
04
Agent monitors
After the order ships, the agent tracks it to delivery and watches for the next wear-part cycle on that machine — seal kits, filters, hose replacements — so the reorder RFQ is already drafted before the buyer picks up the phone again.
- 01
RFQ in
An emergency call comes in for a replacement hydraulic cylinder — bore, stroke, rod end, and seal kit spelled out over the phone or dropped in an email. Pinion picks it up the moment it lands, in whichever channel your buyer used.
- 02
Agent drafts
The agent matches the configuration against your catalog and contracted pricing, checks stock and lead time on every component, and drafts the quote in your house voice. Anything off-catalog or out of tolerance gets flagged for rep review, never silently priced.
- 03
Rep closes
A human rep reviews the draft, adjusts anything that needs a judgment call, and sends it. The agent did the configuration math and lead-time digging your rep used to burn twenty minutes on — your rep stays on the phone with the plant that’s down.
- 04
Agent monitors
After the order ships, the agent tracks it to delivery and watches for the next wear-part cycle on that machine — seal kits, filters, hose replacements — so the reorder RFQ is already drafted before the buyer picks up the phone again.
Ready to see it?
Pilot Pinion on your configured-parts catalog.
Send us your top cylinder, hose, and valve configurations — plus a sample emergency RFQ and a backordered line item. We’ll come back with the agent quoting them end to end in your voice, with the rule trace and the audit row sitting underneath.